JH ADR Services



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Finding Solutions One Outcome at a Time

JH ADR Services

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Online Dispute Resolution


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Mediation Services

Resolve your conflict with mediation

Need a Parenting Coordinator/Decision-Maker?

Let us help!

Need a Parenting Coordinator/Decision-Maker?

Let us help!

new Clients - special pricing available for a limited time

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Schedule a Consultation

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Mediation is a collaborative process which uses a neutral third party to help disputing parties talk about the issues involved & identify different options that can be used for the parties to reach a fair & equitable resolution.

How It Works


Thinking about divorce and don't know where to start?

Want to modify an existing parenting plan but can't seem to get it worked out?

If you have an issue with someone that just won't go away and you don't know what to do - - - Mediation can help.


Mediation provides a safe and collaborative setting where you can explain the issues of the conflict, determine your true interests, and negotiate possible options in order to reach a solution which works best for all involved.



JH ADR Services

Mediation Services

JH ADR Services is committed to providing responsive and professional support to those who need a little, or a lot, of help to find a resolution that works. Giving participants the ability to work together in order to resolve the conflict allows for the best opportunity to move forward.

We provide support for ANY unresolved issue, including:

  • Divorce
  • Parenting Plans & Co-parenting Issues
  • Family Dispute
  • Business Dispute
  • Workplace Grievance
  • Probate and Elder Care

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Parenting can be difficult.

Parenting Coordinator/Decision-Maker

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Parenting can be frustrating.

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Parenting can be rewarding.

Parenting isn’t always easy when Mom and Dad are in agreement ​about the kids, so when Mom and Dad aren’t, any issue or situation ​that occurs can easily become a perpetual battle for what’s best for the ​children. Sometimes parents need a little bit of support and assistance ​to find the best possible solution.

Parenting Coordinator

A Parenting Coordinator is a third-party professional, either assigned by the court or chosen by the parents, who ​helps the parents with the implementation and clarification of their parenting plan as well as assists them in ​managing and resolving any conflict that might happen.


A domestic relations Decision-Maker further assists in helping resolve conflict by making a binding decision ​about an issue that the parents are otherwise unable to resolve themselves.

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What To Expect

Tips for a successful mediation

  • Focus on WHAT is going on TODAY
  • Identify WHAT is desired for TOMORROW
  • Be PREPARED to ensure best possibility for SUCCESS

Participant Requirements

  • Communicate with Respect
  • Actively Participate
  • Willing to Try
  • Keep an Open Mind
  • Work Together

Principles of Mediation:

  • Impartial & Neutral
  • Voluntary
  • Confidential
  • You make the DECISIONS

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About Joy

Joy Hernandez has been committed to helping others professionally as a mediator for over a decade. Her passion is to provide impactful transformation for those in conflict and she truly believes in the absolute ability of the mediation process to create realistic and sustainable solutions.

Since receiving her certification over 13 years ago, she continually seeks opportunities to further enhance & develop the skills necessary to effectively support others through the mediation process, as well as to promote conflict management in all aspects of life. She has obtained numerous certifications and accreditations, including a Master's degree in Dispute Resolution in 2020.

To ensure that a mutually acceptable resolution can be reached, Joy strives to create a safe, cooperative, and productive atmosphere for the parties focused on open and respectful communication.

Promoting active participation, party collaboration, and empowerment, Joy provides comprehensive support to meet the needs of all parties struggling to find their best path forward.

JH ADR Services

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Having to go to mediation is never easy; it's usually after several and often times very contentious attempts to resolve a conflict. Joy understood this very well and was a sympathetic ear to all parties. She was extremely professional and great to deal with. Her fees were also quite reasonable. I would not hesitate to recommend her to anyone requiring professional mediation.

Client Testimonials

It's our privilege to support you!

- Asokan P.

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Very responsive and professional.

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- Thomas W.

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Joy was amazing! She is a great listener and really takes the time to understand our goals. She is professional and very organized! I highly recommend Joy if you are considering using a mediator because she get the job done!

The best resolution is the one you make yourself

- Martha M.

JH ADR Services

Joy was meticulous in the conduct of our meditation. I was considerably more knowledgeable and comfortable with the process than my spouse, so Joy would take the time to ensure understanding and comfortability of both parties before moving on. She was able to work with my hectic schedule and made sure we were aware and transparent during the entire process. I'd strongly recommend her services for anyone considering meditation.

- Paul U.

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Contact Us

Mediation has been used to successfully resolve a broad range of conflicts within a variety of situations.



951-579-1466 (text available)





JH ADR Services

Getting Prepared


Steps to Prepare for Mediation


Determine if mediation is the best choice

Learn about the mediation process and what can be expected so you can make sure that mediation is the best method for resolving your dispute


Identify the dispute, issues involved & the interests

Determine what the dispute is about, what the issues include, and what your interests are & why. Now, do this for the other party as well.


Brainstorm possible solutions

Be creative. Think of all possible solutions or options available to satisfy the mutual interests involved


Make your BATNA

(Best Alternative To a Negotiated Agreement)

If an agreement can't be reached, what is your best option to pursue - this is important to know and understand before sitting down at the table.


Documents & Information

Determine what documents and information will be needed to present during the mediation.


Presenting Information & Managing Emotions

Provide a brief summary that is simple, concise and deals directly with the issues and what is wanted. Identify tools to help manage and control emotions during the mediation.

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Sample Documents

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Parenting Plan Issues & Considerations

Parenting Plan Outline

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Assets & Liabilities Worksheet

Prepare for Online Mediation

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Resources & Information

Online Forms


New Client Questionnaire

Mediator Evaluation


SAMPLE Agreement to Mediate

Financial Budget Worksheet

Additional Resources

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Nolo: website has information for almost any type of dispute or legal issue. It also has a directory of attorneys who provide services in your area.

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Avvo: website with legal information & have specific legal questions answered by attorneys for free

JH ADR Services

Frequently Asked Questions

How long will the mediation take and how much will it cost?

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The best answer to this is - it all depends. Where there are many variables which could impact the duration of mediation and how much it ultimately costs, it can depend primarily on the type of dispute, how willing participants are to collaborate with each other, and how quickly they want to move forward. The average cost range of mediation is usually between $1,200 and $3,000 where the duration of the mediation process is on average between three to six weeks in duration.

Understanding the concern around price and time, JH ADR Services has adopted a pricing structure that is transparent and advantageous to YOU. When you contact us, you will be provided with a comprehensive price which includes how many sessions should be needed and how many hours of work will be needed by the mediator to review submitted documents, draft the agreements made within mediation, provide participants assistance during the process, etc.

**Please note, there can be many unknown factors which may arise resulting in deviations from the proposed pricing, JH ADR Services does our best to minimize any deviations which could negatively affect the process and communicates with the participants when situations do occur.

What are our chances for success?

According to most statistical data regarding mediation success, approximately 80% of mediating parties reach a comprehensive resolution. The success rate increases as does the motivation of the participants to reach an agreement. Even better than this, approximately 90% of mediating parties will choose mediation, when dealing with another dispute in the future, rather than other dispute resolution methods.

For JH ADR Services, our rates are a bit higher than the standard – where in 2021, we had a 92% resolution rate for mediations.

What if we already agree on some issues?

Fantastic! The first thing that we want to do in mediation is to identify what considerations and issues you already agree on. We will use those points of agreement as a foundation for the other issues where additional discussion is needed. The standards that make sense to you on certain "easy" issues can often be applied to resolve other issues. We will want to be sure that your Agreement is comprehensive and that you are aware of the many issues that you may want to consider and include within the Agreement. What is includedin your Agreement is up to you. Our goal is to support the participants in making well-informed decisions.

More Questions? contact us.

JH ADR Services