What is Mediation

Mediation is an alternative dispute resolution (ADR) method that uses a neutral third party to promote respectful communication, party collaboration, and optimal outcomes in order to resolve the conflict.



The core principles of mediation include being confidential, impartial, and voluntary. Mediation is the only dispute resolution method that gives YOU the power to decide on the outcome, not someone else.

The Benefits of Mediation

The benefits of mediation include being:

  • Cost-effective
  • Confidential
  • Informal
  • Non-adversarial
  • Quicker resolution
  • Flexible
  • Parties determine decisions
  • Direct communication

Mediation has been used to successfully resolve many different types of disputes. Let mediation help you.

Online Mediation Process

First step is to contact us or schedule a phone consultation to discuss what is happening and how mediation can assist in resolving the matter.

The mediator will listen to the situation and provide a fixed fee quote based on a maximum number of sessions and a maximum number of hours of work (including document review and preparation, party communication, session preparation, settlement agreement creation, etc.). When both parties have decided to proceed, each party will be asked to complete the New Client Questionnaire and sign the Agreement to Mediate.

At this point, it is time to schedule your individual introductory sessions. The introductory sessions are where each of the parties will provide further details about the conflict, their desired outcomes, and other such information necessary to help the mediator thoroughly understand the issues and interests involved as it relates to them. The mediator will also provide an overview of the mediation process and the parties’ roles and expectations for the upcoming mediation sessions.

Thereafter, the parties will commence negotiations in the joint mediation session(s). Here, focus will be on specific topics, as identified by the parties, or where “easy agreements” can be made. As the mediation progresses, the topics discussed and negotiated will usually deal with issues or areas that are of greater importance to one, or both, of the parties.

Negotiation, encouraged and facilitated by the mediator, allows the parties to better consider and evaluate their available options in order to determine their acceptable range for an agreement. During this stage, party collaboration, creativity, flexibility and empowerment are fostered so that the parties can continue down the path towards resolution.

Throughout the mediation, collaborative digital tools and programs are used to ensure confidentiality of information, ease of workflow, and complete integrated approach for greater efficiency and productivity.

As the parties work towards their best resolution, the mediator works to ensure that the negotiated agreements made by the parties are fully documented. Summaries are provided after each session that help to show the progress made by the parties and where additional work may be required.

A final Settlement Agreement or Memorandum of Understanding (MOU) is created at the finality of the mediation. This document details all the terms and conditions that the parties have agreed to, including performance expectations, financial recourse/support, and the procedure for resolving future conflicts. This document can be determined, by the parties, whether it will or will not be legally binding.

Online Mediation – Easy, Affordable, Convenient

Contact Us Today. Let Us Help Give You Back Control.