About Joy


Joy has over 20 years of experience working in professional roles collaborating with multinational and regional organizations. Her services have included cost/value analysis, negotiation strategy and oversight, as well as contract establishment for commercial, occupational, and other enterprise-related transactions. Additionally, she assisted these organizations in the facilitation and management of the long-term professional relationships which were established as a result.


Joy has been a certified mediator in California since 2009, earning her re-certification in 2019. She earned her bachelor’s degree in Communication from California Baptist University and a master’s degree in Dispute Resolution from Touro University. She has worked with many individuals mediating a variety of different issues and conflicts, both as a volunteer at local Dispute Resolution Centers (DRCs) and in the Riverside County Courts.

In order to realize her passion of providing impactful transformation for those in conflict, she launched JH ADR Services in 2020. Joy believes in the power of the mediation process and it’s main principle of self-determination. In other words, she wants to help YOU have control in determining your outcome.


Her goal in every mediation is to create a safe, cooperative, and productive atmosphere for the parties focused on open and respectful communication. Therefore, she actively promotes party collaboration, engagement, and empowerment in all mediations so that both parties can reach their best outcome.

Services offered include:

  • Divorce/Child Custody
  • Family Disputes
  • Small Business Disputes
  • HOA
  • Landlord/Tenant
  • Community/Neighbor


Online Mediation – Easy, Affordable, Convenient

Contact Us Today. Let Us Help Give You Back Control.